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Job Details
Job Position : Executive / Sr. Executive - CR
Job Code : CRM-01
Functional Area : CRM
Number of Position : 3
Location : Noida
Experience : 2 - 3 Years
Job Description :
  • Planning and delivering CRM strategies across the organization with a view to retaining existing customers,
  • Increasing brand loyalty and expanding the company brand. ... Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.
  • Candidate should have experience to handle post sales activities, Generate the allotment letter, agreements, payment receipts, demand letters, collection and reports.
  • Handle the customer query through e-mails, calls, direct interaction.
  • Candidate must have knowledge of documents in case of transfer, unit shifting, addition & deletion of applicant, possessions & registry.
  • Ensuring complete Customer Relationship Management.
  • Build and maintain various data reports for customer centered metrics.
  • Evolve customer centric processes that create long term relationships.
  • Be able to recommend industry leading practices for inclusion in our solutions and response.
Desired Profile :
  • Sound Knowledge of customer relations.
  • Good Working Interpersonal and Negotiation Skills.
  • Skilled in data analysis and presentation.
  • Team handling skills.
Key Skills : Customer Relationship Management, FARVISION, MS Office, Email etiquettes
Contact : hr@prateekgroup.com
Last Date : 31/01/2020